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Frequently Asked Questions

1. How long will it take to receive my custom bed?
Beds will ship within seven business days of order.

2. Does the trim have to be one of the vinyl colors?
Yes. The trim should be Vinyl Brown, Black or Burgundy.

3. What do I do if the bed arrives damaged?
Please use our contact form to let us know and we will email you instructions on returning your product.

4. What is your return policy?
WORKMANSHIP IS GUARANTEED. Unused bed returnable if not completely satisfied within 10 days of receipt of item. Customer is responsible for return shipping and must be returned in same condition as received and unused. Credit will be issued upon receipt once item has been verified UNUSED.